Delivery and return

Delivery

Wine is a fragile product, which requires to be treated with great care. We make every effort to ensure that the transport takes place within the best possible conditions. During the preparation, we process the orders ourselves with extreme delicacy. We place each bottle in a packaging provided and certified for shipment.

We have set up two types of formulas to give you the choice in shipping:

During delivery, take the time to receive your order. We strongly advise you to download the practical sheet.

Return

We accept returns, but beware, return costs are your responsibility. They will be deducted from the amount to be refunded. 

First of all, if you have a question relating to our cuvées, do not hesitate to contact us at the e-mail address: commande@moulindechauvigne.com However, if you wish to return one or more cuvées to us, here is the procedure to follow:

1) Pack carefully the cuvée(s) in the original box certified for shipment, including proof (receipt, delivery note or invoice). WARNING ⚠️ if you received your order in a personalized Moulin de Chauvigné pink box, please purchase a suitable box for the return ! Otherwise, beware of the breakage...

2) Complete your request back viasimplified space.

3) We process the refund as soon as we receive your return.